One of the most important skills for a turfgrass manager, or any manager, to possess is communication. Being a turfgrass manager means you will be communicating to a variety of people at different levels in the industry including but not limited to employees, the membership, and a board of directors for the golf course.
In order to have a successful maintenence crew, they need to understand what they are doing, how to do it, and why they are doing it. If the crew understands these things they will be more aware of the effect their work is having on the course. Also, communicating to your crew the importance of their work is a way to keep morale up as it can bring a sense of accomplishment and even a sense of belonging to your employees.
Arguably, the most important group of people to a golf club is the membership. With all the projects and maintenence practices that go into turfgrass management, the membership is bound to be curious. In order to keep them from feeling left out of their own club, it may be a good idea to present a monthly newsletter for example to inform them of what is happening. Keep in mind these are not turfgrass managers so it will take some skill to present the information in a way they will understand.
Last but definitely not least, is the club's board of directors. At times there are situations where you may need to convince a board that you need a little more room in the budget for the good of the course. No one likes to spend more money than they believe is neccessary. It is your job as a turfgrass manager to persuade a board to allow for what you may need. Once again, communication skills play a huge part here because the board of directors is not a board of turf managers.
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